What Information Do We Collect?

We collect information from you when you subscribe to our newsletter or fill out a form.

What Do We Use Your Information For?

Any of the information we collect from you may be used in one of the following ways:

1. To personalize your experience. Your information helps us to better respond to your individual needs.
2. To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
3. To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
4. To administer a contest, promotion, survey or other site feature.
5. To send periodic emails. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

Do We Use Cookies?

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js,analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the
Google Privacy & Terms web page: <https://policies.google.com/privacy>

Google Remarketing

We use Google AdWords Remarketing to advertise RiverRidge Retreat across the Internet, in particular on the Google Search and Display Networks.

AdWords remarketing will display ads to you based on what parts of the RiverRidge Retreat website you have viewed by placing a cookie on your web browser.

This cookie does not in any way identify you or give access to your computer or mobile device.

The cookie is used to indicate to other websites that  ‘This person visited a particular  page, so show them ads relating to that page.‘

Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

If you do not wish to see ads from RiverRidge Retreat you can opt out in several ways:

1. Opt out of Google’s use of cookies by visiting Google’s Ads Settings.

2. Opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.”

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

348 Catlins Valley Rd,
The Catlins,
South Otago 9251,
New Zealand

Website cookie policy

1) Cookies and similar technologies

A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and single-pixel gifs. Such technologies can be used to track users’ actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website for the following purposes:
We use cookies to help identify your device so we can tailor your user experience, track your session, shopping basket contents and remember where you are in the order process.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

2) Information collected

We may obtain information about your computer or any other electronic device which you use to access our website, such as your IP address, your browser and/or other internet log information. We will treat this information as your personal information.
In certain circumstances we may also collect personal information about you but only where you voluntarily provide it (e.g by completing an online form) or where you purchase goods or services from us.

3) Consent for cookies

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested, or essential to the inherent functionality of the website.
Where we wish to use cookies that require your consent you will be asked whether you consent to the use of cookies in the following manner:
On the first occasion a pop-up will ask the user to consent by clicking an Accept button. This preference will then be stored for the future.

Thereafter you will be provided with an opportunity to opt-out of the use of cookies which can be done in the following manner:
A Cookies Policies button will be shown to all users who have consented to cookies being used, which will ask them if they wish to opt-out / Decline of the use of such technologies.

4) Third-party cookies

We work with third party suppliers who may also set cookies on our website. These cookies and their third party owners, are included in the table below. By consenting to the use of cookies on our site you will be consenting to the use of these cookies. These cookies may be used to collect the following information:
-Track the pages you visits via Google Analytics, your IP address, time of visit, device used and other information. Refer to the cookie policy of Google for more informations.
-Include Youtube videos on some pages that may use third-party cookies provided by Youtube itself. Refer to the cookie policy of Youtube for more information.
-Include social sharing buttons from AddThis to allow users to share this website with social sites. It will record various usage statistics. Refer to the cookie policy of AddThis for more information.
-Include Facebook information such as a Facebook wall feed. Refer to the cookie policy of Facebook for more information.
-Include forms from Pixify. Refer to the cookie policy of Pixify for more information.

5) Cookies and similar technologies used on this website

The following cookies/similar technologies may be used on this website:
Cookies owned by the operator of this website:
-Remember what is in your shopping basket
-Remember where you are in the order process
-General website session cookie

6) How to turn off cookies

You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
For further information on cookies generally visit aboutcookies.org